Return Policy | Selify.ng - Nigeria's Trusted Marketplace

Selify.ng Return Policy

Understanding our marketplace policies and your responsibilities as a buyer or seller

Important: How Our Marketplace Works

Selify.ng is a marketplace platform that connects buyers and sellers. We do not buy, sell, ship, or handle payments for any items listed on the platform. Because transactions take place directly between buyers and sellers, Selify.ng does not offer returns, exchanges, or refunds on items purchased through the platform.

Important Notes for Buyers

  • Always inspect items carefully before making payment.
  • Only meet sellers in safe, public places.
  • If possible, test the product (e.g., phones, electronics) before paying.
  • Do not send money or share sensitive details before confirming the seller and item.

Important Notes for Sellers

  • Be honest and accurate in your listings (photos, descriptions, conditions).
  • Meet buyers in safe locations and allow them to inspect items.
  • Misleading listings or fraudulent activities may lead to account suspension.

Disputes & Reporting

While Selify cannot enforce returns or refunds, we are committed to maintaining a safe marketplace.

If you encounter fraud or a suspicious user, report them immediately through the app/website.

Our team will investigate and may take action (warnings, account bans, or legal escalation).

In Short

Selify provides the platform, but buyers and sellers are responsible for the exchange. We encourage safe practices and step in only to handle fraud reports and community safety.

Safe Trading Tips

  • • Meet in public places during daylight
  • • Bring a friend when possible
  • • Trust your instincts
  • • Verify seller identity

Red Flags to Avoid

  • • Requests for advance payment
  • • Prices too good to be true
  • • Pressure to buy immediately
  • • Unwillingness to meet in person

Need Help or Want to Report an Issue?

Our support team is here to help maintain a safe marketplace for everyone.